‘Delivering the Performance of a Lifetime’.
Kawasaki commissioned Meda to help them deliver a uniquely differentiated experience through their retail network, one that reflects the positioning of the brand, supports advancements in the product range and ultimately drives business performance.
Through research, benchmarking and automotive insights we mapped a new customer journey and experience, supported by a reworked sales process and experience resource guide.
Kawasaki Motorcycles UK
Project
Dealer Experience Strategy
Results
Programme rolled out across the UK retail network.
Our role
Consulting, Programme Direction and Management, Creative Direction and Production.
Here's just a small selection of images from the project. For more information and a full case study, please drop Richard Atkinson an email.
richarda@experiencemeda.com