His extensive commercial leadership and project management experience, together with many years of directing the Meda architectural team, has informed his approach to the management of projects and costs – ensuring projects are on time, on budget and on brand.

James’ construction sector processes and his keen eye for quality are primary features of Meda’s Architectural offering. They are also pivotal in aligning the required design solution and the construction elements of projects – ensuring the breadth of skills that exist at Meda are used to maximise end user value throughout every project.

James’ strong commercial sense is supported by practical, first-hand experience, and he sets very high standards for his team and for successful project outcomes. This is complemented by his high regard for interpersonal relationships, his reputation for clear business communication and the personal enjoyment he derives from his work.

Her proudest achievements include designing a table for a sultan strong enough to support his dancing girls, and creating a new format for the design of bingo clubs.

The key driver throughout Ria’s work is a continued determination to look at and design the experience through the eyes of the user.

Clearly unable to resist the challenge of designing automotive retail experiences, she has now worked primarily within this sector for the latter half of her career – for manufacturers and dealers at both country and global level.

Ria has benchmarked and evolved the concept of customer journeys into an approach for delivering rewarding cross-channel retail and service experiences – with the conviction that delivering these is simply the application of intelligent design thinking.

Ria will always challenge preconceptions and current thinking, in order to drive the delivery of experiences that are fit for the future.

At Meda, Max is responsible for the introduction and running of customer experience programmes, as well as marketing activities.

An automotive theme connects almost all Max’s work, which includes PR, marketing, journalism, data analysis and training. He also worked as account director at PR agencies in the Middle East and the UK, handling a variety of automotive, consumer, technology and B2B accounts.

Max holds an engineering degree from Coventry University.

His less ‘salesy’ and more human, consultative approach has helped Meda to win and retain business over the course of several years.

Richard has previously operated within the media sector, notably leading the London arm of a start-up film business that rapidly became the number two office behind the head office in New York.

A keen ‘motor man’ at heart, Richard spent a number of years restoring a mid-‘50s American classic car, which is unique to the UK and rarely seen even in its homeland.